At Bread & Breakfast LA (“we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://breadandbreakfastla.com or engage with us through other channels.
By using our website or providing your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: This includes your name, phone number, and email address when you sign up for marketing updates, special offers, or other communications.
- Order Information: When you make purchases, we collect details such as your order history, payment method (note: we do not store payment details), and delivery preferences.
- Website Usage Information: We use cookies and other tracking technologies to collect information about how you interact with our website, such as your browsing history, the pages you visit, and the links you click.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services and products.
- Communicate with you about special offers, promotions, new products, and updates through email and SMS marketing.
- Personalize your experience on our website by offering tailored content and recommendations.
- Process your orders and manage your account.
- Respond to your inquiries and provide customer service.
- Comply with legal obligations and enforce our terms and conditions.
3. Marketing Communications
If you provide your phone number or email, we may use this information to send you marketing messages such as promotions, discounts, and updates. You can choose to opt out of these communications at any time by:
- Clicking the “unsubscribe” link in any marketing email you receive from us.
- Replying “STOP” to any SMS message we send you.
- Contacting us directly at hello@breadandbreakfastla.com
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party service providers who assist us with services such as payment processing, email and SMS marketing, and website analytics.
- Legal Compliance: We may share your information if required by law or in response to valid legal processes (e.g., subpoenas, court orders).
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files that are stored on your device when you visit a website. These cookies help us track your preferences and activity on our site.
You can control and delete cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We take the security of your personal information seriously. We implement reasonable security measures, such as encryption and secure servers, to protect your data from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time.
- Request that we stop processing your data in certain circumstances.